Support

We are here to help you get your first box online.

E-mail service

For questions before or after you buy, write to us.

Please include your order number, the step you are on and the exact message you see.

Before you write

Run ipc-build check "Customer" and fix what it reports
On the server: ipc-build status "Customer"
On the box: sudo ipc-box-status or sudo wg show
Check the FAQ and the Build and Operations Guide

Never send private keys

Do not e-mail private keys, passwords, the master key or generated output folders. Share only public keys and the error text. We will never ask for a private key.

Take control of your camera networks

One payment of €40. One year of updates included.

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